Meet the team

I spent my teenage years dawn to dusk at the local horse riding school, including "borrowing" various dogs to take out exploring and spent much of my pocket money on doggy treats! Following a 10+ year career in the NHS, I made the exciting life decision in 2023 to better invest in my mind, body and soul - to focus my career back to a wholesome one, centred around the care and holistic fulfilment of animals whilst being outdoors in nature and more physically active. I can't wait to meet all of your amazing companions. 

Animal Related Qualifications/Continued Professional Development

• September 2025 - July 2026 - City & Guilds Level 3 Dog Groomer - South Devon College
• February 2025 - June 2025 - City & Guilds Level 2 Dog Grooming Assistant - South Devon College
• April 2025 - Agency, Choice and Impacts on Behaviour one day workshop - Know Your Dog Behaviour & Training with Sally Lewis
• January 2025 - May 2025 - Wellbeing on Walks Online Programme - Know Your Dog Behaviour & Training with Sally Lewis
• July 2024 - An Introduction to Understanding Reactivity face to face seminar - Know Your Dog Behaviour & Training with Sally Lewis
• March 2024 - Building Your Dog's Confidence - Victoria Stillwell Academy Online
• January 2024 - In person Canine First Aid course with Veterinary Nurse Amanda Williams - Allwinds Dog First Aid
• 2015 - FdSc Equitation Training & Behaviour - Plymouth University  

General Qualifications/Continued Professional Development

• 2022 – Board Level Decision Making; Risk Management & Governance; Information Systems in Decision Making; The Fundamentals of Governance; Board Assurance & Working Together; Effective Communication & Presentation – Healthcare Financial Management Association
•  2022 – Corporate Level Effective Minute Taking 1-day course – Chartered Governance Institute  
•  2022 – LGBT+ Awareness training - Intercom Trust  
•  2022 – Appraisal and Management Supervision training – Devon Partnership NHS Trust  
•  2021 - Level 3 Diploma in Leadership & Management & Team Leader/Supervisor Apprenticeship - Chartered Manager’s Institute / Exeter College  
•  2021 – HR Policy & Practice Disciplining and Investigating Officers training - Devon Partnership NHS Trust  
•  2021 – Manager as Coach 2-day workshop - Devon Partnership NHS Trust  
•  2021 – HR Policy & Practice Employment Law Basics for Managers training - Devon Partnership NHS Trust  
•  2021 – HR Policy & Practice Recruitment and Selection for Appointing Managers training - Devon Partnership NHS Trust  
•  2013 - Certificate of Higher Education in Maternal & Neonatal Health - University of Hertfordshire  
•  2010 - Edexcel Level 3 BTEC National Diploma Health & Social Care - Exeter College  
•  2009 - AQA AS Human Biology - Exeter College  
•  2008 - 11 GCSE’s including Maths, English and Science (A-C) - West Exe Technology College  

Katie joined the NLOL team as a dog walker in June 2025 and provides a full dog walking service on Mondays and Tuesdays whilst Jordan grooms, plus cover for Jordan's holidays.

Katie moved from Scarborough to Okehampton in December 2024 to be with her partner following years of being in a long-distance relationship. Katie started working with dogs in 2016 when she was attending university to become a veterinary nurse, when she heard about a Border Collie due to be put to sleep if a home wasn't found - Nell was 5 years old and a complex soul, whilst training Nell, Katie discovered a passion for helping misunderstood dogs, which led her to leave university and instead study canine behaviour whilst working at a training kennel. Katie has been training and walking dogs professionally for 8 years (so technically more experienced than me!) and therefore is used to walking large groups etc. Katie also went on to qualify as a Mantrailing (I had to google it too don't worry!) instructor 4 years ago, and runs scent-based training programmes in Okehampton. 

Due to Okehampton being quite a rural area, Katie has struggled to build up sufficient clientele to sustain her own dog walking business, so felt the position of collaborating with a well-established business in Exeter would complement her being able to maintain the walking work that she so enjoys, alongside continuing to run her scent training courses closer to home, flexibly, the rest of the time.

Qualifications:
- Level 4 Advanced Canine Behaviour and Training with the British College of Canine Studies
- Accredited  CPD qualification in Canine behaviour and training (distinction)
- Accredited CPD qualification in Canine Psychology (Distinction)
- Accredited CPD qualification in Canine behaviour (Distinction)
- Accredited CPD qualification in Puppy development (Distinction)
- Mantrailing Global Instructor.
- UK Scent Sport instructor & Assessor.

I am a 73 plate, medium wheel base, Vauxhall Vivaro.

I am kitted out with 1 XL, 2 L & 2 M crates, with an additional free space for any pups that aren't happy with travelling confined to a crate. I also have an electric vent and ceiling light that stay on, to ensure that the doggies are always comfortable.

Jordan leases me as this gives the security of breakdown cover, all servicing and MOTs, a replacement vehicle as required and other routine maintenance such as new tyres and brake pads. No interruption to services due to vehicle issues!